Why Brands are Getting it Wrong in Social Media

What is the #1 piece of advice I have for your social media strategist, manager or you — a small business owner managing social media efforts?

The answer is simple: Stop talking about social media.

Type “social media” into a Google search bar and you’ll find roughly about 4.7 billion results in .30 seconds. Next, try “social media conference.” You’ll see something along the lines of 1.2 billion results in .25 seconds. Social media is important but I’d argue we aren’t celebrating it for the reasons we should. Instead, we are forcing social media to conform to traditional thinking and processes rather than adapting business philosophies and supporting methodologies to meet new opportunities.

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