How Amadeus approaches the hotel business of its customers

Believing their customers were not maximizing their hotel business opportunities, Amadeus introduced a consultancy-led approach to help to grow the hotel business of its customers - travel agents and corporations.

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Manage hotel customer service with Facebook Recommendations

According to L2, more than 46% of hotels with Facebook accounts receive posts that deal with customer service. Therefore, it is imperative that you stay on top of posts to your Facebook page with comprehensive real-time monitoring.

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Hotel loyalty programs

4Hoteliers.com Top News Headlines: Hotel loyalty programs provide rich customer data. http://goo.gl/mag/ijtVEAv

Customers vs Companies

Why customers STOP using companies?

9% - Competitors

24% - Product

67% - Employers